Privacy Policy
1. Introduction and Data Controller
Back Business UK (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we handle the information you provide when interacting with our organisation. We act as the data controller and process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. The Data We Collect
The only personal data we collect is the information you actively choose to send us via email at contact@backbusiness.co.uk (such as your name, email address, and the content of your message). Any technical data collected by our website (such as visitor traffic or analytics) is strictly anonymised. We do not and cannot use this data to personally identify you.
3. How We Use Your Data
We use the information you send us solely to reply to your enquiries and provide the support or information you have requested. Our lawful basis for processing this information is Legitimate Interests (to communicate with you effectively based on your direct outreach).
4. Sharing Your Personal Data
As an organisation, we highly value your privacy. We do not pass your personal details on to third parties, nor do we sell or share your data. Any website hosting platforms or analytics tools we rely on operate strictly using the anonymised data mentioned above.
5. Data Security and Retention
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. We retain your information only for as long as is necessary to fulfil the purposes for which it was collected, resolve your enquiry, or meet any legal obligations. Once your data is no longer needed, it is securely deleted.
6. Your Legal Rights
Under UK data protection law, you have rights regarding your personal data. You have the right to ask us for a copy of the data we hold about you, or to request that we correct, delete, or stop using it. To exercise any of these rights, simply email us. We aim to respond to all requests within one month.
7. Cookies
Our website uses standard cookies to ensure the site functions properly and to analyse anonymous visitor traffic. You can manage or disable cookies at any time through your web browser settings.
8. Contact Us and Complaints
If you have any questions or requests regarding your data, please contact us at:
Email: contact@backbusiness.co.uk
If you have concerns about how we handle your data, we would appreciate the chance to address them directly. However, you also hold the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.